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Copyright - , the Group. All rights reserved. My decision to close not clients ok? So anyway, a couple weeks go by - and of course I wanted to play again so I set up a new account with almost the same name - but before I deposited I spoke with the LIVE CHAT agent to specifically make sure that there would be no cause for concern in regards to the previously closed account associated with me.
I of course, wanting to really confirm this wont be an issue rephrased the question to make sure there was no miscommunication and I said "So, I will be able to deposit and withdraw and just to the regular verification ID routine and start playing with no problems?
So I go ahead and toil away to deposit some funds I verify my ID and then I even get the "quick response verification confirmation" saying im ready to play.
Last night I played some PLO 5 heads up for 5 dollar buy in and made some money NOW - this morning I wake up to this email.
As this account is related to other account s that have been closed across our network, your membership has been suspended.
If you would like to discuss this matter further, please feel free to contact us. We apologize for any inconvenience caused.
For further information please visit our FAQs here. Please refrain from opening any new accounts with us, as these will also be closed and any deposits may not be returned.
I had deposited USD into the account! What happens to my funds? What happens to my account? Similar Threads for: Help with poker client!!!
Copy past your post and post in this thread. Originally Posted by VisionNutz. Originally Posted by mariuspoker1.
Contact the support buddy and explain everything to them; they should fix the situation quickly; me too had different issues with other poker platforms which i must say sometimes seems to me very strange that happens.
Also seems to me that some of their support employees aren't too professionals or they don't care too much about issues of the players. I have been a PokerStar player for a long time and at one time I went to poker, I made some money in that account but I could never verify it because of an identity problem of the name registered by me in the account.
I did everything pertinent to the case to be able to collect my money and in the process they blocked my account and I never had access to it.
What I did was that I created another account, taking care not to make a mistake when writing the data, I verified it and it is the one I currently have.
But that account was completely lost. Originally Posted by ClickPoker. Oh really? Okay thanks man. Yeah, is a public company traded on the London Stock Exchange.
They're not going to do anything illegal. But sounds like you just need to wait. If their employee said it was fine, it's not your fault, if that's what really went down.
If you don't hear back within say, 72 hours, then go to the support thread. August 2nd, , AM. DO you know if they keep recordings of the chats?
Stupid me was so trusting that I didn't try to copy the chat for my own personal records Would they keep the chat history? Sorry, but I'm not sure.
Do you remember the date and rough time? You might be able to request it. I'm in the US so I can't play on so haven't had it installed in years.
Otherwise I'd take a look. Nice to see that, was getting worried about , i guess they realised you are not a bot. Glad it worked out for you,,, is a decent site as far as payouts.
Happy for you. I know you were ready to raise hell. March 2nd, , AM. Did they say why they unlocked it? Join the Conversation at CardsChat.
CardsChat is an online poker community of , members in countries. About Us Contact Us Sitemap. Responsible Gambling. Why more than , poker players have joined CardsChat Quickly improve your game.August 2nd,AM. Do you remember the date and rough time? New to CardsChat. What happens to my account? Why more thanpoker players have joined CardsChat Quickly improve your game. They're not going to do anything illegal. Pokerstars Kontakt seems to me that some of their support employees aren't too professionals or they don't care too much about issues of the players. Club Cooee Herunterladen Posted by mariuspoker1 Yes. Remember Me? I can't imagine the volume of emails they must get. Originally Posted by lulu pk. Sorry, but I'm not sure. July 22nd, AM.